FAQ


Frequently Asked Questions (FAQ)


1. How do I place an order?


  • Browse the products, add them to your cart, and click "Checkout." Follow the instructions to enter shipping details and make payment.


2. What payment methods do you accept?


  • We accept credit/debit cards, PayPal, and various mobile payment options such as Google Pay and Apple Pay.


3. How can I track my order?


  • Once your order is shipped, you will receive a tracking number via email. You can track your order through the "Order History" section of your account.


4. What are the shipping options?


  • We offer standard, express, and overnight shipping. Shipping fees and delivery times will be displayed during checkout.


5. Can I change or cancel my order?


  • Orders can be changed or canceled within 24 hours of placing them. Please contact customer service for assistance.


6. What is your return policy?


  • You can return products within 7 Days of receiving your order. Items must be unused and in their original packaging. See our Return Policy page for more details.


7. How do I return a product?


  • To return a product, log in to your account, go to "Order History," and select the item you wish to return. Follow the instructions to generate a return label.


8. How do I contact customer support?


  • You can reach us via the contact form on our website, by email at online-support@la-brary.com, or by calling our customer service line at +91-855806830.


9. Do you offer international shipping?


  • Yes, we ship to select countries. Shipping rates and delivery times for international orders vary based on location.


10. Is it safe to shop on your website?


  • Absolutely! Our website uses SSL encryption to protect your personal and payment information. We also follow industry standards to ensure your data is secure.